Cookie Policy

How we use cookies and similar technologies on our website

Introduction

Promolineau Pet Services Pty Ltd uses cookies and similar technologies on our website (promolineau.pro) to enhance your experience, analyze website traffic, and provide personalized content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

This policy is compliant with Australian Privacy Principles and relevant privacy legislation governing the use of cookies and online tracking technologies.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to remember your actions and preferences over time, enabling functionality such as:

  • Remembering your login details
  • Maintaining shopping cart contents
  • Personalizing content based on your preferences
  • Analyzing website usage and performance
  • Providing relevant advertising

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are typically set in response to actions made by you, such as:

  • Setting privacy preferences
  • Logging in or filling out forms
  • Maintaining session information
  • Managing security and fraud prevention

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This helps us improve the website's performance and user experience. These cookies don't collect information that identifies a visitor.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages. Examples include:

  • Remembering your preferences for future visits
  • Providing personalized content
  • Enabling social media integration

Targeting/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Specific Cookies We Use

First-Party Cookies

These are cookies set by our website directly:

  • promolineau_session: Maintains your session while you navigate the website
  • promolineau_preferences: Remembers your settings and preferences
  • promolineau_cookies_accepted: Records your cookie consent preferences
  • promolineau_booking_data: Temporarily stores booking information during the booking process

Third-Party Cookies

We use third-party services that set their own cookies:

  • Google Analytics: _ga, _gid, _gat - for website analytics and performance measurement
  • Google Maps: For interactive maps and location services
  • Social Media Platforms: For sharing buttons and social media integration
  • Payment Processors: For secure payment processing during bookings

How We Use Cookies

We use cookies for the following purposes:

Website Functionality

  • Remembering your preferences and settings
  • Maintaining your session during website navigation
  • Enabling secure login and booking processes
  • Providing personalized content and recommendations

Analytics and Performance

  • Analyzing website traffic and usage patterns
  • Measuring website performance and user engagement
  • Identifying popular content and areas for improvement
  • Understanding how users interact with our services

Marketing and Advertising

  • Delivering relevant advertisements based on your interests
  • Measuring advertising campaign effectiveness
  • Personalizing marketing content
  • Retargeting visitors who have shown interest in our services

Cookie Duration

Cookies have different lifespans depending on their purpose:

  • Session Cookies: Expire when you close your browser
  • Persistent Cookies: Remain on your device for a specified period (typically 30 days to 2 years)
  • Authentication Cookies: Expire after a set period of inactivity
  • Analytics Cookies: Typically expire after 2 years

Your Cookie Choices

Consent Management

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Accept only essential cookies
  • Customize your cookie preferences
  • Manage cookie settings at any time

Browser Settings

You can control cookies through your browser settings:

  • Accept all cookies: Default setting in most browsers
  • Block all cookies: May affect website functionality
  • Block third-party cookies: Allows essential cookies while blocking others
  • Delete existing cookies: Removes all stored cookies from your device

Managing Specific Cookies

You can manage cookies through:

  • Browser settings and preferences
  • Our cookie consent management tool
  • Third-party opt-out tools for advertising cookies
  • Device-specific privacy settings

Impact of Disabling Cookies

Disabling cookies may affect your website experience:

  • Some features may not function properly
  • You may need to re-enter preferences repeatedly
  • Personalized content may not be available
  • Booking processes may be interrupted
  • Analytics and performance tracking will be limited

Third-Party Services

We work with third-party service providers that may use cookies:

Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information such as:

  • How often users visit our website
  • What pages they visit and in what order
  • How long they spend on each page
  • What search terms led them to our site

Social Media Integration

Social media buttons and widgets may set cookies when you use them. These cookies are controlled by the respective social media platforms.

Payment Processing

When you make payments through our website, payment processors may set cookies to ensure secure transactions.

International Data Transfers

Some third-party service providers may process data outside Australia. We ensure these providers offer adequate protection equivalent to Australian standards.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for major changes
  • Displaying notices on our website

Children's Privacy

Our website is not directed to children under 18. We do not knowingly collect personal information from children under 18 without parental consent.

Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact us:

  • Email: promolineau@gmail.com
  • Phone: +61413584316
  • Address: 25 Alexandra St, Drummoyne NSW 2047, Australia

Related Policies

This Cookie Policy should be read in conjunction with our:

This Cookie Policy was last updated on January 1, 2026.

Cookie Categories

Essential

Required for website functionality

Performance

Help us improve website performance

Functional

Enable personalized features

Targeting

Deliver relevant advertising

Your Control Options

You can control cookies by:

  • - Using our cookie consent banner
  • - Adjusting browser settings
  • - Clearing browser cookies
  • - Using private browsing mode
  • - Installing browser extensions
  • - Contacting us for assistance

Browser Cookie Management

Most browsers allow you to:

  • - View stored cookies
  • - Delete specific cookies
  • - Block cookies from specific websites
  • - Set cookie preferences
  • - Get notifications when cookies are set

Frequently Asked Questions

Are cookies dangerous?

No, cookies are simple text files and cannot harm your device.

Can cookies track me across websites?

Only third-party cookies can track across different websites.

Do I have to accept cookies?

You can decline cookies, but some website features may not work properly.

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