Contact Us

Get in touch with our team for premium pet care services in Sydney

Get in Touch

We're here to help with all your pet care needs

Phone

+61413584316

Monday - Sunday: 7:00 AM - 7:00 PM

Email

promolineau@gmail.com

We respond within 24 hours

Address

25 Alexandra St
Drummoyne NSW 2047
Australia

Easy parking available

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Find Us

Visit our state-of-the-art pet care facility in Drummoyne, Sydney.

Getting Here

  • - 5-minute walk from Drummoyne Ferry Wharf
  • - Bus stop: Victoria Rd near Alexandra St
  • - Free on-site parking available
  • - Wheelchair accessible facility

Opening Hours

When you can visit or contact us

Regular Hours

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday: 8:00 AM - 6:00 PM
  • Sunday: 8:00 AM - 5:00 PM
  • Public Holidays: 9:00 AM - 4:00 PM

Services Available

  • Boarding: 24/7 care available
  • Day Care: Monday - Saturday
  • Grooming: By appointment only
  • Training: Monday - Saturday
  • Emergency Care: 24/7 for boarding pets

Frequently Asked Questions

Quick answers to common questions

How far in advance should I book?

We recommend booking boarding services at least 2-4 weeks in advance, especially during holidays. Grooming and training can typically be scheduled within 1-2 weeks.

What vaccinations are required?

All pets must be current on vaccinations: Rabies, DHPP (for dogs), FVRCP (for cats), and Bordetella (kennel cough). Please bring vaccination records.

Can I tour the facility?

Yes! We offer facility tours Monday through Saturday between 10 AM and 4 PM. Please call ahead to schedule your visit.

What should I bring for boarding?

Bring your pet's regular food, any medications, favorite toy, and bedding. We provide everything else needed for a comfortable stay.

Emergency Contact

For urgent matters outside business hours, please call our emergency line:

+61413584316

This number is for emergencies involving pets currently in our care only.